While diversity has been shown to have many workplace benefits, it also comes with challenges. That’s why companies have been investing in cross-cultural training. We look at how such training can help organizations and individuals in a global market.
A stronger team
Good communication is the key to any team’s success. However, this can be harder to achieve in a multicultural workplace. The London School of English says cross-cultural training can help the effectiveness and success of a diverse workplace by preventing possible miscommunication due to different personal cultural backgrounds. However, not all misunderstandings are language-based. An Intech article says that training is needed to prevent misunderstandings brought by prejudices based on cultural differences.
Cross-cultural training can also be used to help strengthen team core values. These values keep teams connected to a common point of view despite their different backgrounds, and employees can learn to focus on the company’s core values and avoid personal biases.
A more respected company
Richard Branson, founder of the Virgin group, once said that ‘if you look after your staff, they’ll look after your customers’. In a multicultural workplace, giving cross-cultural training to employees can build stronger teams, resulting in better customer satisfaction. An article by VITS of Australia supports this, saying that stronger teams make better early impressions on clients. A good rapport and trust then follow.
Orbium’s cross-cultural work
Orbium has more than 450 employees with 31 nationalities in 13 offices around the world. This global and diverse workplace is attractive to many of our employees, but we also understand that it can be challenging. That’s why Orbium has been investing in training and cross-cultural activities to help our people to feel confident working in a diverse environment and to benefit from all the opportunities the company has to offer.